Diamante® and Wave® Protection Plans
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Ensure you’re able to work
Your writer is your livelihood and source of income. Shield yourself from expensive, unexpected out-of-pocket costs while maximizing your uptime.
Under a protection plan, your machine will be taken care of by expert service technicians trained at the factory.
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Basic without loaner
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Basic with loaner
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Cleaning Option
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| Loaner via 2-day express service |
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X
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X
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| Software updates |
X
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X
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| Latest changes to writer components |
X
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X
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| Parts as needed (excludes consumable items) |
X
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X
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X
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| Labor costs for repair |
X
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X
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| Shipping of the writer to us |
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X
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X
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| Shipping back to you |
X
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X
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X
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| Phone and Live Chat support from our Support Department |
X
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X
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| Preferred repair service priority |
X
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X
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| Cleaning: lubrication, adjustment, electronic testing, full pad replacement and replace chipped keytops upon request (billable) |
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X
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Price*:
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$345
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$445
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$450
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Renewal Price*:
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$245
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$345
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N/A
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STAR Member Renewal Price:
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$245
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$295
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N/A
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Price for writer not under contract:
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$550
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Can you afford not to have a protection plan?
Stenograph writers are built to be the highest quality possible but, like any writer, they need proper care to stay
in top working order. Without a protection plan, you are responsible for the full cost of packing, insurance
and shipping in addition to the cost of repairs.
Examples of costs without a protection plan:
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Part
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Price
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Function Button and status LCD assembly
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$250
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Color display
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$350
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Key sensor PC board
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$500
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Main PC board
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$1995
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Protect your investment today.
Call 978-957-9450
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*Renewal prices are for those with active protection plans and include a $100 discount off of the regular price.
Prices are for Diamante writers in North America.
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